Fairway Capital Recovery Blog

Fairway Capital Recovery Provides Quality Collections Agency Services

Posted by Kelly Kramer on Mon, Aug 04, 2014

Recent national news coverage about the collections industry has brought into question some of the actions of a minority of Collections Agencies.  This coverage has cast a negative light on the industry, but does not accurately represent the actions or commitment of Fairway Capital Recovery.

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Topics: collection agency, hire collection agency, accounts receivable management, debt collection, collection industry news, collection agency calls, questions about collections agencies, collections agency

Talking Points for Good Collection Agency Calls

Posted by Matt Alkire on Wed, Oct 30, 2013

Great debt collectors remain professional and respectful at all times, which is no mean feat considering they are in an inherently uncomfortable situation—few people enjoy talking about their finances. Besides, many of the customers they are calling are experiencing feelings of shame, frustration, anger and other strong emotions.

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Topics: outsourcing debt collection, debt collection services, Debt collector, collection agency calls