Recent national news coverage about the collections industry has brought into question some of the actions of a minority of Collections Agencies. This coverage has cast a negative light on the industry, but does not accurately represent the actions or commitment of Fairway Capital Recovery.
Fairway Capital Recovery Blog
Topics: collection agency, hire collection agency, accounts receivable management, debt collection, collection industry news, collection agency calls, questions about collections agencies, collections agency
Despite the fact that there are many professional, responsible and above-board collection agencies operating in the U.S., there are a few that may not be so law-abiding and conscientious. Here are four major watch-outs to consider before partnering with any collection agency:
Landlords and property managers deal with certain challenges as part of the reality of their jobs. One of those challenges is collecting past due rent. Whether you choose to collect past due rent yourself or hire a rent collection agency, you can maximize your collections with three simple tips:
As in any successful partnership, open communication is vital when working with a collection agency. Here are three simple tips for getting the most out of your collection agency through great communication:
Whether you perform collections activity in-house or outsource to an agency, it’s important to be aware of the regulatory changes and trends in the accounts receivable management (ARM) industry. This industry is highly regulated, and the rules governing debt collection practices have seen many changes in recent years. Here are some updates of which you should be aware:
Consumers approach medical and dental bills differently than other bills, such as utility bills or rent. In many cases, they might feel less urgency to pay. After all, if your choices were between being evicted, having your electricity shut off or not paying for last month’s teeth cleaning, which bill would be your lowest priority?
You may often hear collection agencies refer to themselves as “licensed, bonded and insured”—but what do those things really mean? In this article, we’ll take a closer look at each of these concepts and why they are important.
As with any change, the decision to outsource debt collection will require you to communicate with key stakeholders and get their buy-in before you can move forward. Follow these five steps to begin building a case for outsourcing debt collection at your company:
There are a lot of great collection agencies serving the needs of businesses all over the country, but there are also some who do not have the best interests of their clients at heart. Here are six things that some collection agencies do not want their clients to know:
Debt collection professionals make calls on the behalf of your company to customers who have past-due bills. Not just anyone can pick up the phone and successfully collect a debt—it takes a special skill set and a high level of professionalism. Great debt collectors exhibit all of the following five attributes: