Fairway Capital Recovery Blog

Debt Collection Laws: FDCPA 101

Posted by Matt Alkire on Mon, Mar 31, 2014

There are many laws and agencies that regulate debt collectors, but one of the most significant is the Fair Debt Collection Practices Act (FDCPA). Enacted in 1978, the FDCPA's goal is to protect consumers from abusive debt collection practices.

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Topics: debt collection services, financial regulations, debt collection laws

4 Things Your Collection Agency Should Never Do to Collect Debts

Posted by Matt Alkire on Tue, Mar 04, 2014

Despite the fact that there are many professional, responsible and above-board collection agencies operating in the U.S., there are a few that may not be so law-abiding and conscientious. Here are four major watch-outs to consider before partnering with any collection agency:

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Topics: collection agency, debt collection services, debt collection agency, collection agencies

Rent Collection: Agency Tips for Collecting Past Due Rent

Posted by Matt Alkire on Sun, Mar 02, 2014

Landlords and property managers deal with certain challenges as part of the reality of their jobs. One of those challenges is collecting past due rent. Whether you choose to collect past due rent yourself or hire a rent collection agency, you can maximize your collections with three simple tips:

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Topics: collection agency, debt collection services, collection agencies, rent collection agency

Four Secrets to Successful Dental and Medical Collections

Posted by Matt Alkire on Thu, Dec 19, 2013

Consumers approach medical and dental bills differently than other bills, such as utility bills or rent. In many cases, they might feel less urgency to pay. After all, if your choices were between being evicted, having your electricity shut off or not paying for last month’s teeth cleaning, which bill would be your lowest priority?

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Topics: collection agency, debt collection services, accounts receivable management, collection agency fees, medical collections

Talking Points for Good Collection Agency Calls

Posted by Matt Alkire on Wed, Oct 30, 2013

Great debt collectors remain professional and respectful at all times, which is no mean feat considering they are in an inherently uncomfortable situation—few people enjoy talking about their finances. Besides, many of the customers they are calling are experiencing feelings of shame, frustration, anger and other strong emotions.

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Topics: outsourcing debt collection, debt collection services, Debt collector, collection agency calls

Six Things Your Collection Agency Doesn’t Want You to Know

Posted by Matt Alkire on Thu, Oct 17, 2013

There are a lot of great collection agencies serving the needs of businesses all over the country, but there are also some who do not have the best interests of their clients at heart. Here are six things that some collection agencies do not want their clients to know:

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Topics: collection agency, outsourcing debt collection, debt collection services, hire collection agency, financial regulations

What Every Business Should Know About Collection Agency Fees

Posted by Jason Greiner on Mon, Aug 19, 2013

When deciding whether to partner with a collection agency, one of the first things most businesses ask is, “How much will it cost?” Collection agency fees may vary by each firm, but there are a few common factors across the industry. 

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Topics: outsourcing debt collection, debt collection services, collection agency fees

Debt Collection Industry Glossary: 17 Terms You Should Know

Posted by Matt Alkire on Mon, Jul 29, 2013

If you are new to the world of debt collection, you may be confronted with some unfamiliar  terms and acronyms. This handy glossary will help you understand important industry terms, and enable you to feel more prepared and informed when engaging debt collection services.

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Topics: collection agency, outsourcing debt collection, debt collection services, debt collection

5 Simple Steps to Get the Most Out of Your Collection Agency

Posted by Matt Alkire on Fri, Jul 26, 2013

When partnering with a collection agency, it’s important for you to be proactive to ensure you get the most out of the relationship. What does “getting the most” mean? It will vary depending on your business, but it could mean: 

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Topics: collection agency, outsourcing debt collection, debt collection services, Hire a collection agency, collection agency tips

Engaging Debt Collection Services: 8 Frequently Asked Questions

Posted by Matt Alkire on Fri, Jul 12, 2013

If you are thinking about using a collection agency, it’s only natural to have some questions. Here are eight of the most frequently asked questions about engaging debt collection services:

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Topics: outsourcing debt collection, debt collection services, questions about collections agencies